FAQ

What are the dimensions of your doormats?

All of our mats measure 31.75 x 20 inches and are approximately a 1/2 inch in thickness. At this time, we do not offer door mats in any other sizes.

 

How do I care for my new doormat?

Caring for our door mats is easy! Shake/vacuum, DONE! It is recommended that you keep your door mat out of extreme weather conditions to extend the life of your mat.

 

Do you offer wholesale?

We are now accepting wholesale orders!  Please contact us at hello@urbanowlco.com  for more information.

 

What if I am sending an item as a gift?

If you're sending a door mat as a gift, please be sure to let us know! We are happy to include a personalized note.  Box packaging and gift wrap are available for an additional charge.

 

Do you offer a mock-up for custom orders?

We offer mock-ups for custom orders once the order is purchased.

If you are looking to change/customize an existing mat in the shop, please contact us first. Any orders submitted from an existing listing that request parts be customized will be immediately refunded and you will be asked to submit a custom order request.